Privacy Policy

by Jul 21, 2020

This Privacy Policy describes how your personal information is collected, used, and shared
when you visit or make a purchase from bundabergwater.com.au (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device,
including information about your web browser, IP address, time zone, and some of the
cookies that are installed on your device. Additionally, as you browse the Site, we collect
information about the individual web pages or products that you view, what websites or
search terms referred you to the Site, and information about how you interact with the Site.
We refer to this automatically-collected information as “Device Information”.
Additional we collect personal information that you provide to us, directly or indirectly,
through associated applications, associated social media platforms and/or accounts from
which you permit us to collect information;
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an
anonymous unique identifier. For more information about cookies, and how to disable
cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address,
browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about
how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site,
we collect certain information from you, including your name, billing address, shipping
address, payment information (including credit card numbers), email address, and phone
number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about
Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through
the Site (including processing your payment information, arranging for shipping, and
providing you with invoices and/or order confirmations). Additionally, we use this Order
Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information
or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud
(in particular, your IP address), and more generally to improve and optimise our Site (for
example, by generating analytics about how our customers browse and interact with the
Site, and to assess the success of our marketing and advertising campaigns). We also use
this information for advertising and retargeting.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal
Information, as described above. For example, we use WooCommerce to power our online
store–you can read more about how WooCommerce uses your Personal Information here:
https://docs.woocommerce.com/document/marketplace-privacy/. We also use Google
Analytics to help us understand how our customers use the Site — you can read more about
how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics
here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and
regulations, to respond to a subpoena, search warrant or other lawful request for
information we receive, or to otherwise protect our rights.
BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted
advertisements or marketing communications we believe may be of interest to you. For
more information about how targeted advertising works, you can visit the Network
Advertising Initiative’s (“NAI”) educational page at
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising
Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a
Do Not Track signal from your browser.
YOUR RIGHTS
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications
(including marketing communications), please contact us using the details below or opt-out
using the opt-out facilities provided in the communication.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our
records unless and until you ask us to delete this information.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example,
changes to our practices or for other operational, legal or regulatory reasons.
LINKS TO OTHER WEB SITES
Our Site may contain links to other websites. We do not have any control over those
websites, and we are not responsible for the protection and privacy of any personal
information which you provide whilst visiting those websites. Those websites are not
governed by this Privacy Policy.
AMENDMENTS
We may, at any time and at our discretion, vary this Privacy Policy by publishing the
amended Privacy Policy on our Site. We recommend you check our Site regularly to ensure
you are aware of our current Privacy Policy.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like
to make a complaint, please contact us by email at admin@bundabergwater.com.au or by
mail using the details provided below:
Privacy Compliance Officer
Bundaberg Water
PO Box 6302
Bundaberg East QLD 4670, Australia
COMPANY INFORMATION
ATF RPM Trust T/A Bundaberg Water ABN 66 352 598 980
PO Box 6302
Bundaberg East Qld 4670
3 Panoramic Way
Bargara Qld 4670
Ph: 0417 004 388
Email: admin@bundabergwater.com.au
Last Updated 15th June 2020